Shyam Mohan

Let’s be honest for a moment. We’ve all seen the demos. You know the ones. A polished video on Twitter or LinkedIn shows someone talking to an AI that responds instantly and perfectly, with just the right amount of witty banter. It looks like magic. It feels like

It’s 2026. You’re calling your bank, or maybe your internet provider. You brace yourself for the familiar drill: "Press 1 for English," "Press 4 for billing," followed by ten minutes of elevator music and a robotic voice telling you that your call is "

The AI voice revolution has reached a moment. We have moved past the stage where it's just nice to see it work and now businesses are using computer programs to make a lot of calls every month.. As the number of calls using AI voice goes up the

If you’re anything like me, your LinkedIn feed is currently drowning in demos of AI voice agents. You know the ones: a video of a guy talking to his computer, claiming it can replace his entire sales team, handle support tickets, and probably make him a sandwich—all with

“Let’s be honest for a second.” “Look, Just browsing LinkedIn right now, it would seem that every company on the face of the earth has replaced their call center with a perfectly functioning, empathetic, and all-knowing AI assistant. The demos are amazing. Everyone is smiling. Reducing operational expense by

The Elephant in the Server Room Let’s be honest for a second. If you run a SaaS company or lead a product team, you know the anxiety of picking infrastructure. It’s not just about features anymore; it’s about making a bet on the future. You make the

What Is Intervo.ai? Intervo.ai is an open-source, enterprise-grade infrastructure platform designed to build, deploy, and manage AI Voice Agents. Unlike proprietary "black box" chatbots that are restricted to text, Intervo provides the full-stack architecture required to facilitate real-time, bi-directional verbal conversations between humans and artificial intelligence.

In the automotive industry, the problem isn't a lack of leads. Dealerships spend thousands on digital ads, SEO, and listings to make the phone ring. The real problem is what happens—or doesn't happen—when it does. A potential buyer, fresh from researching your top competitor,

Voice AI is undergoing a rapid transformation in 2025. With breakthroughs in Speech Emotion Recognition (SER), businesses can now tap into the subtle nuances of customer emotions—detecting tone, volume, pitch, and cadence—to deliver truly empathetic and responsive real-time engagement. For forward-thinking industries like finance, healthcare, and e-commerce, implementing

Contact centers are the frontline of customer experience. They are the human voice of your brand, the problem-solvers, and a critical source of customer intelligence. But managing an effective, efficient, and empathetic contact center is harder than ever. Teams face a storm of rising customer expectations, complex new technologies, and